An Insightful Conversation with Sam Davis
In this episode, Sam Davis shares his experience formalizing DesignOps at Charter Communications. We talk about the importance of communities of excellence and communities of practice, removing silos for better cross team collaboration with an annual CX day, the evolution of design at Charter, and much more.
Timestamps
0:00 - Intro
0:40 - Sam's Background
3:18 - Community of Practice & Community of Excellence
4:33 - Removing Silos with CX Day at Charter
8:42 - The Challenge of Leadership Alignment
11:33 - The Evolution of Design at Charter in 2024
13:00 - Design Leaders Who Inspire Sam
14:53 - The Fun Part of the Job
15:47 - Conclusion